How a restaurant should evaluate an AI vendor
The questions that make a vendor show their work, including which part of a business they will tell you not to automate.
Woody Wu / Media
Biography, selected independent coverage, and what I am available to speak to.
Biography
He holds dual WSET and ISG Diplomas. He was an opening sommelier, then founded and managed a wine-led restaurant, work covered by The Globe and Mail, Vancouver Magazine, and Western Living. He has consulted on wine auctions for Christie's and Sotheby's in Hong Kong.
He then spent three years living primarily in Europe, particularly Burgundy and Piedmont, working in wine importing and consulting for private and business clients. The work was built around provenance, allocation, logistics, timing, and trust: knowing who farmed the wine, who could allocate it, how it travelled, and whose word carried weight. He worked close to growers and winemakers doing serious organic and biodynamic work.
That European chapter shapes the work now. Importing is a systems job with a judgment call at every node and very little that can be verified from a desk. The mechanical parts of a business can be mapped and automated. The judgment still has to be earned.
He now writes The Floor and the Terminal, publishes his research and methods openly, and builds AI systems for hospitality businesses, including The House Somm, a working AI sommelier deployed on a live site.
Earlier independent coverage
The coverage below is presented as an earlier chapter. It documents the restaurant and wine work, not the current hospitality and AI practice.
National daily. Names and quotes him throughout, and sources the opening sommelier role directly. A mixed review of a restaurant in its first months, linked in full.
Vancouver Magazine / 2018Full profile. Independently confirms the ISG Diploma and the wine consulting for auction.
NUVO Magazine / 2018National arts and lifestyle title, by Katie Nanton. Names him as managing partner, describes him as a passionate oenophile and respected wine consultant, and quotes him directly on buying four barrels at a Christie's auction in Beaune.
Western Living / 2020Named personally as a finalist, rather than the venue.
Media inquiries
I am a working operator rather than a full-time commentator, which means I can speak to these from inside the job rather than about it. I publish my sources and I will say plainly when I do not know.
The questions that make a vendor show their work, including which part of a business they will tell you not to automate.
Why most reported savings figures were never measured in the building they are sold into, and what an honest report refuses to claim.
What the literature says about sugar, labelling thresholds, and the limits of de-alcoholization, and why serving a guest in recovery is not the simple kindness the industry assumes.
Tasting and running a wine program without drinking, and what it reveals about how rooms actually treat the guest who declines.
How wine reaches a list, why the chain of decisions matters more than the label, and what importing teaches about trust.
Contact
For interviews, comment, or a copy of any research referenced here: hello@woodywusommelier.com